Unlock Your Team's Superpower - It's Not in Your Toolbox, It's in Your Head!

Nancy Jain (~nancy6)




It is essential for people to feel comfortable speaking up in the workplace. When they are too afraid to do so, it can create a hostile atmosphere that stops innovation and collaboration, which ultimately hurts a company's productivity and profit.

“Who is on a team matters less than how the team members interact, structure their work, and view their contributions.”

Rozovsky Julia https://rework.withgoogle.com/jp/guides/understanding-team-effectiveness#identify-dynamics-of-effective-teams

By creating a psychologically safe work environment, team members will feel encouraged to share their ideas, take risks, and learn from their mistakes.

You can compare it to a sports team, where players perform better when they trust each other and feel safe to take risks. The team becomes stronger if the coach (who is the leader in this case) encourages open communication and learning from mistakes.

In this talk, we will explore practical strategies for building psychological safety in the workplace. You will learn how to create an environment where everyone feels valued and heard, using real-world examples and case studies.

By the end of the talk, you will understand the importance of psychological safety for leaders and how it can help create a successful team and organization.

Topics we will cover in this talk:

  • What is psychological safety, and why is it essential in the workplace, and importance of psychological safety for individuals, teams, and organizations? Barriers to Psychological Safety. How to create a psychologically safe environment. We will try to understand with examples

Content URLs:

Presentation structure: Slide 1: Define psychological safety and its importance Explain Why it matters Benefits of psychological safety: Increased engagement Better problem-solving Innovate and learn

Slide 2: Support your idea in slide 1 with research on psychological safety: Amy Edmondson's Research Google's Project Aristotle

Slide 3: Signs of low psychological safety Silence in meetings Individuals dominating discussions Avoid risk-taking Hesitancy to ask questions or admit mistakes Slide 4: Barriers to creating psychological safety Fearful Leaders: When employees are afraid of being fired from the company or leaders blaming them, everyone becomes too scared to speak up. They're afraid of being punished. No clear goals Teams feel confused if they need to know what they're working towards or if the directions keep changing. This makes them scared to suggest ideas in case the goal shifts again. Punishing mistakes: People don’t want to try new things if they are in trouble for past mistakes. They worry about messing up again. Lack of trust If teammates don’t trust each other, they keep things to themselves and don’t share their ideas. Slide 5: Strategies to increase psychological safety Be Human Nobody is perfect in this world. Leaders should share their failures or struggles within the team to help everyone make mistakes and learn from them. Mistakes = Lessons Always discuss failure with team members as a chance to learn. What can we do differently next time instead of getting angry? Celebrate innovative ideas: Celebrate team members who try new things, even if it does not work perfectly. It helps to get more innovative ideas. Everyone's voice matters: Give a chance to everyone in the meeting to speak. We can smartly ask quieter people for their thoughts. Team rules for kindness: We should have good team rules about how to talk to each other respectfully. Respect and helpful feedback should be the focus. Slide 6: Story (Imagination: Explanation with virtual effects) Challenge: Lack of innovation due to fear of speaking up. Team: A small software development team responsible for maintaining an existing product. Before psychological safety Senior developers speak mostly in the meetings. Others rarely speak. Team members feel demotivated and bored with their work. Work comes from the program team, and they are working on this, no innovation. No new idea. Transformation (After psychological safety) The team leader learns about psychological safety and decides to make a change. New Behaviors: Leaders ask for feedback from the small developer in a smart way, like do you have any suggestions on this. It will help to come up with new ideas for the team. Discuss new ideas and their benefits. The team becomes excited and feels their idea is valued. They tried updated technology (new version) in the product, and it helped to improve the features and customer satisfaction.

Speaker Info:

Hi, I am Nancy Jain, and I am the Quality Engineer Manager here at RedHat. I have been working in the quality assurance industry for over 11 Years. As the Quality Engineer Manager, I am responsible for overseeing the development and implementation of quality control processes and systems, as well as ensuring that our products meet the highest quality standards. Me and my team also committed to continuously improving our quality management processes and collaborating with our cross-functional teams to achieve our quality goals. Apart from work, I would like to spend time with my 1yr old son and travel to different places with him and solo to experience different cultures, cuisine, and traditions.

Hi, I'm Anuj Singla, and working as a Principal Software Engineer at Redhat. At Redhat, I spend most of my days writing code. I am working on technologies like React, Angular, JavaScript, and NodeJs. Apart from my work, I am also sharing my knowledge on Youtube - https://www.youtube.com/c/AnujSingla/videos and I am also handling meetup events for Remix India Online - https://www.meetup.com/remix-india-online/

Speaker Links:

We did presented talk in various conferences like Devconf.cz2023 , AgileTestingDay2023, TESTINGMIND Dubai, T3Con, below are the reference links https://devconfcz2023.sched.com/event/1MYcg/how-programmers-testers-can-be-productive https://www.youtube.com/watch?v=detokEIR4jU https://www.linkedin.com/posts/testingmind-consulting-pvt-ltd-_test-automation-summit-dubai-activity-7127142556231991296-0my0?utm_source=share&utm_medium=member_desktop https://www.linkedin.com/feed/update/urn:li:activity:7130418218032111616/ https://www.linkedin.com/posts/nancy-jain-641a8646_agiletd-opensource-developerexperience-activity-7122916636763811840-5Dwv?utm_source=share&utm_medium=member_desktop Apart from this Anuj Singla also share his knowlege over youtube : https://youtube.com/@anujsingla/videos

Section: Community
Type: Talk
Target Audience: Beginner
Last Updated: